In the News Archway Announces $15 million in Series A
AWS re:Invent session on how we delivered voice biometrics and conversational AI to WaFd Bank
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Select from the list below to see awards, articles and case studies on the Archway difference
Awards Archway Wins 2023 MX Award MX 2023 Innovator
Archway wins the Experience Transformation Innovator award
Read the article Archway Is NXTSTAGE's 2023 Fintech Finalists
Archway is NXTSTAGE's 2023 Fintech finalists
Read the article WaFd Wins 2023 Stevie Awards 2023 Stevies Award
WaFd wins Gold in Best Use of Technology in Customer Service.
Read the article WaFd Wins 2022 CX Innovator Award
WaFd win Talkdesk's CX Innovator Winner in North America
Read the article WaFd Wins Ping Identity's Identity Innovation Champion Award
WaFd is migrating to an all-cloud Customer Identity and Access Management solution and improved customer experience by providing frictionless authentication.
Read the article WaFd Wins Mendix's Innovation Award
WaFd built a personalized experiences based on a customer's identity and behaviors, providing functionality that the white-label solutions did not provide.
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Articles WaFd Bank Transforms Contact Centers Using Conversational AI on AWS WaFd Bank Transforms Contact Centers Using Conversational AI on AWS
Read the article WaFd Unites 200K Customer IDs and Prevents Attack with PingOne on AWS WaFd has unified roughly 200,000 customer IDs to date and onboarded three-quarters of its vendors.
Read the article Award-Winning Innovation for Digital-First Banking Using Talkdesk and Amazon Lex Lower Wait Times and Happier Agents.
Read the article WaFd Bank And AWS Improved Phone Contact Center WaFd wants to improve the customer experience in its contact center by using conversational artificial intelligence (AI) for customers.
Read the article Archway Makes Banking Innovation Accessible with Mendix and AWS Spun out from the innovation lab of a regional bank, Archway Software provides adaptable banking solutions built on enterprise-grade technologies.
Read the article TalkDesk: How AI for credit unions helps delivers a winning member experience How AI for credit unions helps delivers a winning member experience...
Read the article When the CEO of AWS shouts out our solution #ftw AWS CEO shouts out Archway Software via Twitter
Read the article VentureBeat covers Archway Software’s conversational AI solution How WaFd embraced Amazon Lex’s conversational AI to improve and speed up telephone banking
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Webinars Customer Success: AWS and Salesforce Native Integrations Hear how customers across verticals are building tightly integrated applications on Salesforce and AWS.
View the Webinar AWS re:Invent session demos our WaFd bank solution Join this session to learn how Washington Federal (WaFD) bank uses AWS conversational AI solutions and Talkdesk.
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Podcasts Archway Software president, WaFd CTO offers preview of panel at Bank Automation Summit US 2023 Listen as Dustin Hubbard discusses the launch of Archway Software and his plans for next week’s Bank Automation Summit U.S.
Read the article Consumers gravitate toward AI-driven banks Consumers gravitate toward AI-driven banks
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